Frequently Asked Questions
How do I figure out my bracelet (wrist) size?
To accurately determine your bracelet size, take a string, wrap it around your wrist, and then use a tape measure to figure out your wrist size! Add +0.5" to this size when ordering bracelets to ensure they fit well and aren't too tight!
How do I figure out my ring size?
Our rings use standard ring-sizing when placing an order. This guide may be useful to determine your ring size.
What is your typical turn-around time?
Our standard turn-around time is 1-1.5 weeks!
I accidentally ordered the wrong bracelet. Can I return it or exchange it for a different one?
We hope that everyone is extremely happy with their purchase, but if you aren't, please let us know! Check out our Return Policy here to view our exchange and refund process.
What payment options are available?
Currently, we accept multiple forms of payment such as Apple Pay, Visa, Mastercard, AMEX, Discover, PayPal, Google Pay, among many others.
Do you accept international orders?
Currently, we do not ship outside of the United States and Canada.We also do not accept foreign credit cards. We plan to add international orders in the future!
I did not receive a confirmation email. How can I check that my order went through successfully?
A automatic confirmation order is sent to the email provided at checkout. If you did not receive one immediately, wait a few minutes and check your inboxes (including spam) to see if it came through. If not, email us at email@example.com and we will check for your order and resend a confirmation.
Will you be adding any new collections soon?
We always aim to add new products and collections continuously throughout the year! If you don't see something you like, please email us at firstname.lastname@example.org as we would love to talk!